1. (TCO A) Which of the following decisions require knowledge based on collaboration and interaction? (Points : 4)
How long will it take to manufacture this product?
Should we work with outside vendors on new products and services?
In which geographical locations are our products garnering the most sales?
Which product design is the most efficient for the user in terms of energy use?
1. (TCO A) The costs for firms operating on a global scale have been drastically reduced by (Points : 4)
networking technology.
investments in organizational complementary assets.
cloud computing
the rise of digital content.
  1. (TCO A) Which of the following objectives best describes the business strategy behind the development of smart grid initiatives by power companies, as discussed in the chapter case?

Operational excellence

2. (TCO B) Which of the following businesses use the market creator business model? (Points : 5)
an online auction house
an online newspaper
a video-sharing site
an online bookseller
2. (TCO B) ________ are visual tools for presenting performance data in a BI system. (Points : 5)
Dashboards and scorecards
Parameterized reports
Reports and the drill-down feature
Scenarios and models
2. (TCO B) Which of the following describes how the Simon framework of decision makingworks in high-velocity decision environments? (Points : 5)
all four steps of the process are handled by software algorithms; humans are eliminated from the decisions because they are too slow
the first three steps of the process are handled by software algorithms and the final step is handled by experienced managers
the first two steps of Simon’s framework are eliminated and the final steps are handled by software algorithms
all four steps are performed by humans with the support of high-speed, high-volume DSS and ESS
3. (TCO C) The type of logical database model that treats data as if they were stored in two-dimensional tables is the (Points : 4)
OODBMS.
pre-digital DBMS.
relational DBMS.
hierarchical DBMS.
3. (TCO C) A field identified in a record as holding the unique identifier for that record is called the (Points : 4)
primary key.
key field.
primary field.
unique ID.

4. (TCO D) The telephone system is an example of a ________ network. (Points : 4)
peer-to-peer
wireless
packet-switched
circuit-switched

4. (TCO D) To use the analog telephone system for sending digital data, you must also use (Points : 4)
a modem.
a router.
DSL.
twisted wire.

5. (TCO E) Enterprise applications have become easier to install because: (Points : 5)
they have been reduced in function
vendors have modularized the applications so they can be rolled out a module at a time
vendors have changed their design to make the application more adaptable to diverse business processes
Users have become more familiar with how to use the applications
5. (TCO E) Which of the following factors provides an understanding of why computing resources today are ever more available than in previous decades? (Points : 5)
network economics
law of mass digital storage and Moore’s law
declining communications costs, universal standards, and the Internet
all of the above

6. (TCO F) Agile Methodologies (Points : 4)
were developed because traditional methodologies did not work
because software development is unlike any other development activity
users seldom know what they want when the project starts
all of the above

7. (TCO G) A salesperson clicks repeatedly on the online ads of a competitor in order to drive the competitor’s advertising costs up. This is an example of (Points : 4)
phishing.
pharming.
spoofing.
click fraud.

  1. (TCO A) You work for an auto manufacturer and distributor. How could you use information systems to achieve greater customer intimacy?
  1. (TCO A) You have been hired to work with 10 salespeople from different branches of a national business in creating an online training site for new Sales employees. Identify six collaboration tools that are available to help the team work together.  Which single tool would be the most helpful for the project, in your opinion, and why?
  1. (TCO B) Describe four types of application that are especially well-suited for mobile-commerce

and so on all included all sets and problems A++ Graded !!!